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bpYou are free to consult any of the doctors or nurses. However, it is often beneficial to see the same nurse or doctor for an ongoing problem. A chaperone is available for personal examinations. 

Booking Routine Appointments

This can be done by phoning either site, attending in person or by the internet. Please ask at reception for registering for our internet service to book appointments online at Patient Online Services

Booking Emergency/On the Day Appointments

When you call in the morning for an emergency/on the day appointment we will take your number and you will be called back by a doctor who will discuss the matter briefly and allocate you an appointment. If the matter can be dealt with over the telephone then it will, saving you time and perhaps unnecessary inconvenience.

Telephone advice

Sometimes you may want to talk to a doctor or nurse. It is helpful to let the receptionist know the nature of your query, so that we can have the relevant information available. We will ask you for a telephone number and phone you back. 

Video recording

On occasions we may wish to film consultations between doctors and patients. These can help us to assess our consultation procedures and are only used for teaching purposes.

Filming will not be undertaken without the patient’s express consent. Intimate physical examinations will never be recorded and the camera can be switched off at any time on request. 

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